Our refund policy is set out in the Stinson Analytical Reports License Terms and Conditions.
Refunds will not be provided in respect of completed transactions in which the reports purchased by customers have been made available by email, by means of a download link or by other means.
Stinson Analytical makes every effort to accurately and appropriately describe its reports and to make prospective buyers aware of its analytical approach in advance of purchase.
The reports are intended to convey the viewpoints and analysis of Stinson Analytical on matters which are unavoidably uncertain given the dynamic and complex nature of the markets and industries in question and the frequently unobservable nature of the concepts and underlying market forces discussed. Due to the nature of the topics covered, there will always be room for debate and disagreement regarding Stinson Analytical’s conclusions and analysis. The reports are meant to complement data, analysis and alternative views that users obtain from other sources and to be actively evaluated by sophisticated users in light of that other material and their own expertise, knowledge and experience.
In addition, due to the digital format of the reports, it is not possible for them, in practical terms, to be verifiably “returned” by the customer.